Engage your clientele with well written messages!
Step 1: Script Your Voice
Whether you want just voice prompts or Music on Hold, you can create your own script, use a template or we can create one for you.
Copy and paste the script you want into a text editor to modify it and prepare it for submission in Step #4.
Below are some simple scripts that you can use and modify for your prompts. If you need more complex or detailed prompts, please consult your phone service provider for the appropriate structure and script requirements. Often, phone service providers will offer a base script for each of your prompts to give to us.
Sample Scripts for phone prompts
Main Menu Greeting without Prompts
Department or Person's Voicemail Greeting
Main Menu Greeting without Prompts
Thank you for calling (your company name).
(your company slogan)
Please leave a message so that we can return your call as soon as possible.
We appreciate your business and will talk with you soon.
Main Menu Greeting with Prompts
Department or Person's Voicemail Greeting
Main Menu Greeting without Prompts
Thank you for calling (your company name).
(your company slogan)
If you know the extension of the (department/person) you are trying to reach, please enter it now.
Otherwise, please press one for (person or department).
Please press two for (person or department).
Please press three for our physical address and directions.
Department or Person's Voicemail Greeting
Department or Person's Voicemail Greeting
Business Closed or Night Greeting without Prompts
You have reached the voice mailbox for (department or person's name). Unfortunately, (I/we) are not available to receive your call.
Please leave a message with your name and phone number so that (I/we) can return your call as soon as possible.
Business Closed or Night Greeting without Prompts
Business Closed or Night Greeting without Prompts
Business Closed or Night Greeting without Prompts
Thank you for calling (your company name).
Currently, our office is closed. Our hours of operation are Monday through Friday from 9:00AM to 6:00PM, and we are closed on national holidays.
Please leave a message with your name, phone number and the reason for your call, so that we can respond to you as soon as possible. Please feel free to email us at info@your-company-name.com
To learn more about our (your product or service), visit us at (your-company-name).com.
Business Closed or Night Greeting with Prompts
Business Closed or Night Greeting without Prompts
Business Closed or Night Greeting with Prompts
Thank you for calling (your company name).
(your company slogan)
Currently, our office is closed. Our hours of operation are Monday through Friday from 9:00AM to 6:00PM, and we are closed on national holidays.
Please press one to leave a message for (person or department).
Please press two to leave a message for (person or department).
(other extensions)
Hold Message (with No Music)
Business Closed or Night Greeting without Prompts
Business Closed or Night Greeting with Prompts
You have reached (department or person's name).
Currently, we are assisting another customer.
Your call is important to us.
Please hold, and we will be with you shortly.
If you would like to leave a message to receive a call back from our (person or department), please press (number).
Sample Scripts for Music on Hold
Simple Hold Message
Simple Hold Message
Simple Hold Message
Thank you for calling (your company name).
Take a look at the great products we offer at your-company-name.com.
We are glad to give you more info on our (product or service).
We will be with you shortly.
Auto Service
Simple Hold Message
Simple Hold Message
Getting your car serviced has never so quick and easy. At (your company name) we accommodate you and your vehicle’s needs with our thorough multi-point inspection. All of our technicians are factory trained experts.
Relax in our comfortable lounge with complimentary coffee and donuts.
Save money. Ask about this month’s specials on oil changes and maintenance plans.
Thank you for holding, someone from our customer service team will be with you, soon.
Restaurant
Simple Hold Message
Hair Salon or Spa
With a Fresh, healthy menu, we offer an exceptional dining experience. We have carefully selected our menu items and our friendly staff. At (your restaurant's name) our head chef cares about the recipes and quality we place on your plate, so that you enjoy every bite.
Love our food and dining experience? Ask about our gift certificates for your friends and family.
Someone from our friendly staff will be with you, shortly.
Hair Salon or Spa
Bank or Credit Union
Hair Salon or Spa
Tired of your outdated hairstyle?
(Your Company name) has great stylists with expertise to compliment your latest fashion. Take a break from the stresses of life.
Hair, nails and comfort are our specialties. Check out our pampering packages.
Have a friend that needs a break? Our salon packages are great as gifts. Just ask us for details.
Thank you for holding, we look forward to giving you the comfort and style that will express the unique, you.
Tech Company
Bank or Credit Union
Bank or Credit Union
Welcome to (your company name). We the go to solution for (your product or service) in the (your industry).
We offer an easy-to-use (tech product) with a well though-out user interface, and have quickly become the standard for anyone using (your type of product).
As ask a sales representative about how we can make your work-flow more friendly and efficient.
Thank you for holding, we will be with you, soon.
Bank or Credit Union
Bank or Credit Union
Bank or Credit Union
Welcome to (bank name).
(slogan)
We have been an FDIC trusted institution for over (number) years.
Did you know we now offer (product type) accounts?
Open a (product type) account today. Ask a banker for details.
Thank you for continuing to hold, we appreciate your patience. A banker will be with you shortly.
DON'T SEE A SCRIPT THAT FITS YOUR NEEDS?
If you have writer's block, or don't know what to say, then just ask us.
Of course, there is a vast number of businesses and message types that we cannot list here as examples. However, we can either recommend or create a script for you. If you like, you can let us know your type of business and give us an idea of what you want to say. Then, we will create a professionally written script for you. Ask about our custom script writing service.
Just indicate what you would like to say, the style you would like. We can create the message to your customers as formal or as funky as you like.
If you have a more detailed menu structure, give us the contact info for your phone service's sales representative when you submit your voice and music so that we can contact them to understand your needs.
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